On-Line Store Information and Policies
Payment is due in full at the time of the order and is handled via PayPal. You do not need to have an account to use PayPal at checkout. All transactions are in US$. Your order is not considered processed until Happy Memories Quilts captures the funds. All Sales are final.
Florida residents will be charged the appropriate sales tax. For orders shipped outside of Florida or the USA, it is the buyers responsibility to pay their local sales tax and import fees, if any!
Shipping and Handling:
Email addresses are needed for Tracking Purposes!
Unless there is a notice on the Web Site that shipments will be delayed due to show attendance Happy Memories Quilts usually ships all in-stock items within 3 business days of the order being processed (see Payment above). Please allow 10-14 days to receive your order, however, if you do not receive an email with an estimated ship date or the tracking number of the shipment within 5 business days please contact us at quilter@HappyMemoriesQuilts.com so we can investigate the issue.
We ship Domestic USA orders via USPS. Shipping and insurance charges are calculated automatically by our shopping cart software at checkout based upon current USPS Rates and a weight estimate of your order. Minimum shipping and handling is $8.50. Standard shipping is via Parcel Post unless the weight is under 13 oz in which case First Class Mail may be used. Were feasible we will upgrade the shipment to Priority Mail at no additional cost to the customer.
Some Shipping Charges may billed separately. This applies to large orders that must be shipped in multiple boxes or for which special arrangements need to be made. You will be contacted via email prior to your shipment for approval and payment if this applies to your order.
ALL USPS SHIPMENTS - Customer is responsible for Collecting Insurance Claims.
Expedited services are available at actual costs plus a $5.00 handling fee. Please coordinate this directly with us prior to placing your order on-line to assure we can meet your needs.
INTERNATIONAL & ALASKA/HAWAII:
Note that PayPal will NOT correctly estimate the shipping charges for these destinations. We will ship via UPS to Alaska, Hawaii and all countries served or USPS if requested. Shipping charges will be actual costs plus a $5.00 handling fee. We will request your final approval to ship and payment once these charges are known.
We no longer back order items not in stock.
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WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (via PayPal), email address, and phone number. This is called Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to: - Communicate with you. - Screen our orders for potential risk or fraud. - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
We do not use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 13.
If you have questions and/or require more information, do not hesitate to contact us quilter@HappyMemoriesQuilts.com.
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